Latest PolicyStat Newsletter
In This Issue
CEO Welcome
A Snapshot into the Product
New Customer Profile
PolicyStat Advisory Board
Customer Support Corner
Welcome to the second edition of our customer newsletter. As the weather heats up outside, things are also starting to heat up for PolicyStat. We have signed up at least one new customer per month since last summer, and already in 2010 we have had more than ten new facilities join us.
We are grateful for our present customer momentum, and we place a high value on customer success. We realize that our solution is much more than our webbased software application – our solution includes every aspect of our relationship with you. For this reason we are always looking for ways to enhance the value we provide you – through our regular new product features, our new support web site or even through this newsletter.
We are always interested in your feedback. Let us know how we are doing and how we can make things better for you and your team.
Steve Ehrlich
The PolicyStat solution is a critical element of any Healthcare IT strategy because of the business value it delivers – improving quality and patient safety, enhancing productivity, and mitigating risks. Our latest release contains some state of the art functionality our customers have asked for. Here are a few of the highlights:
Multi-Site Viewing - allows users to browse between all of their sites using a simple dropdown box.
Policy Preview Link - right from the policy editor, users can see the policy exactly as it will appear to everyone else.
Policy Drafts - now approved users can view the draft of a policy authored by another person. This will help facilitate communication and collaboration.
Advanced Reporting - continued enhancements and analytics
Georgetown Community Hospital is a 75-bed acute care facility with an award-winning history of providing excellence in healthcare. Georgetown has been named as one of the “Best Places to Work in Kentucky” for five out of the last six years.
Like many facilities, Georgetown was faced with the mounting challenge of how to tackle their policies and procedures. With roughly 1800 policies, Georgetown was looking for an online solution that came with an easy to understand and easy to use user interface. They wanted simple yet robust searching capabilities, the ability to monitor quickly and easily those policies that were soon to be expiring and an electronic means to approve and activate policies. The implementation process is well under way and the system is live.
The PolicyStat Advisory Board members are some of the most respected people in the healthcare community. We recognize the value in having outside influences as our organization and product take shape. These influences allow us to gain valuable insight as to what is important to the various constituencies associated with PolicyStat and helps us shape the direction of our organization.
We will continue to grow this organization with the hope that through their advice and counsel we will continue to evolve our product, delight our customers and continue to provide solid business value to those organizations that become a PolicyStat customer. For more information on our Advisory Board Members, please visit www.policystat.com.
The sun never sets on PolicyStat Customer Service!!
We are here to serve our client needs 24/7/365 through the PolicyStat Customer Support Website. Visit us at support.policystat.com for more details.
Our philosophy extends beyond just providing great support over the telephone or email-we offer several valuable tools and features for clients to solve problems themselves using the information found on the support site. One of the most useful forums we offer is the Policy Clearing House. This forum allows a customer to search a database of policies that have been posted by other clients – saving them time, effort and money. In order to provide you with the best possible service, please use any of the PolicyStat Customer Support methods listed below.
Website: support.policystat.com
Email: support@policystat.com
Telephone: (317) 844-6885 X139
