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Yes, it’s very user friendly! If your staff know how to use Google, they can use PolicyStat. In head-to-head competitions, our customers tell us repeatedly that our user interface is the best in the industry. It is simple, clean and straightforward.
For the traditional hospital or health system, two key factors determine the price for PolicyStat: the size of your facility (staffed beds or average daily census) and a rough approximation on the number of documents you have. For those healthcare facilities that do not have staffed beds or an average daily census, our product is priced based on your number of full time employees and a rough approximation of your number of documents.
No. There are no upfront/setup fees, no separate implementation, training and/or maintenance fees; PolicyStat provides a simple, straightforward, flat monthly fee that is all-inclusive. Because we are a Software-as-a-Service offering, there is no hardware or software procurement required. Product enhancements and ongoing customer support are also included in the flat monthly fee. Active Directory integration or other one-off projects, if necessary, will be scoped and priced accordingly.
We seamlessly add product enhancements regularly, based on customer feedback and industry trends. There is nothing you or your IT department needs to download or maintain.
Yes, your data is secure with PolicyStat. We use the same 256-bit SSL technology used by most banks and other financial institutions. PolicyStat has redundant secure servers in multiple locations and backs up your information every hour. None of your data is shared or put into an open document repository. You own the data, we keep it secure.
SharePoint is simply a development tool, and consequently is not a ready-made solution. Using SharePoint to develop your policy and procedure management system means your IT team will be spending a lot of time upfront tediously creating functionality, then providing ongoing maintenance, support and additional product enhancement requests that inevitably prove very time consuming. PolicyStat is built from the ground up with a focus on policies and procedures. Whether it’s approval workflows, reporting, intelligent search, built-in collaboration, staff acknowledgement or auditing, we target exactly what you need.
PolicyStat is much more than an open document repository. We have built-in workflow capabilities and automatic notifications, so you are informed when a document needs to be approved, reviewed and/or acknowledged. PolicyStat also has advanced user management functions, author collaboration and reporting on items you care about. PolicyStat’s architecture uniquely supports all healthcare organizations, providing easier access to your documents, elimination of redundancy and standardization of care across facilities.
Yes. Many of our customers use PolicyStat to manage other documents such as contracts, forms, order sets, etc. Architecturally, there is no limit to what types of documents can be managed in PolicyStat.
Yes, we are a pure Software-as-a-Service offering and have developed our solution to help maximize the simple access. IPads, iPhones, smartphones, notebook computers, etc. can all be used to access our solution. Because we are a Software-as-a-Service offering, there is no hardware or software (or plugins) that need to be bought and managed. We do everything for you, so you can focus on your job.
Most customers simply put an icon on their desktop computers or a link on their intranet that points directly to your secure document library within PolicyStat.
No, but it’s a good thing! Older products which have been retrofitted for web access will typically use static document formats such as Microsoft Word or Adobe PDF. PolicyStat’s next generation approach utilizes secure, web-based content and automatically manages versions without the hassle of checking documents in and out – this simplifies the user experience while eliminating the need for browser based plug-ins for products like Microsoft Word. What does this mean for your staff? Accessing policies is more like accessing information on a website – it’s fast and easy with no complex file folder structures to peruse. What does it mean for authors? Editing is as simple as clicking “edit” and making changes – no need to download the document to your desktop, rename the file and email to someone else for changes. Collaboration is all inside your easy-to-use editing window.
Yes, we have 24x7x365 customer support available for site administrators at each client site. Support is delivered via email, web and phone.
End users do not normally require training for searching and viewing policies. Users that will create, edit and approve policies can usually be trained with one or two sessions that typically last one hour.
Yes, all our customers sign a services agreement contract.
Yes. Many of our customers have asked us to integrate into Active Directory. If there are other user databases used in your facility, we are happy to explore how we can help.
We have an online collaborative community where customers can request specific examples from other customers, thus sharing content already scrutinized for quality. We have looked into providing generic content, but our research and customers advised against it for good reason. Generic documents require a significant amount of alterations to fit a specific facility’s requirements, thus outweighing its benefit. Customers maintain the exclusive ownership of their documents, and we simply facilitate a marketplace of voluntary sharing of documents and best practices.
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