Be sensitive to patients this holiday season

Not all your patients look forward to the holidays. For a number of reasons, while the people around them count down the days with anticipation, other people dread December. Sometimes the reasoning is something those patients could change, but other times the dread comes from sources they cannot avoid. UNCHANGEABLE SOURCES OF HOLIDAY DREAD Non-Christians, […]

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Using IT in health care for better patient experiences

If you’ve had a serious medical issue, you’ve likely been referred to a specialist, even while you continue to see your primary care physician. Depending on your health, you might be seeing many doctors at a time. How does using IT in health care affect your experience? In this day and age, when some trivial […]

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Public health emergency: what the declaration means for healthcare

At the end of March 2017, President Donald J. Trump signed an executive order to create a committee that would research the opioid crisis and recommend a plan of action to counteract overuse of the medication. This summer, that committee — the President’s Commission on Combating Drug Addiction and the Opioid Crisis — published an […]

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Would your staff know your policies this well?

Shock waves that hit the healthcare community from the July arrest of Salt Lake City nurse Alex Wubbels are finally calming now that the police officer who took Wubbels away from the hospital in handcuffs has been fired and his supervisor demoted. That said, administrators are still asking whether staff members would know your policies […]

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