We’ve all been there – you are searching for a specific document on your company intranet, except you blank on the exact wording your colleague used when naming it. Perhaps he or she failed to use the appropriate naming convention, or maybe there are several different names the document could be titled; either way, at this rate you could probably rewrite the entire document in the time it takes to find it inside the mess of endless, cryptically named file folders.
While it is important to establish and enforce naming conventions that are accurate and consistent, searching should be easy for the average user who might not know what a policy or procedure is named. This ease of searching largely depends on the medical policy management software your facility uses. For medical offices with more than a handful of documents, an intranet just doesn’t provide the powerful searching you need.
Medical policy management software and other systems for medical offices have different features that make it easy on the end user to search for a policy or procedure. Full-text searching is a must-have feature, for example, because it allows a user to type in a specific word or phrase they remember from the body of the document i